If starting SAM for the first time, some functions will not yet be available. To be able to use the programme, you will first need the SAM lockchart data for your locking installation. Contact your specialist dealer for this lockchart data. See also: Requesting SAM lockchart data. If you have not yet received any SAM lockchart data, yet, or you just want to try out the programme, you can familiarise yourself with SAM using a sample lockchart. Please also provide your user details. This is used at various points, such as when issuing or returning keys.