SAM - Locking Installation Management - User FAQs

Find the answers to frequently asked questions about using SAM - Simple Administration Manager.

If installing SAM for the first time, take a look at the initial steps following installation or the brief instructions for users.

Initial steps

View reports

Reports provide you with additional information on the datasets selected. For example, you can see who owns a key and which doors can be opened with it.

Depending on the current view, you can obtain different reports by clicking on ‘Reports’ on the tool bar and then selecting a report.

Configure e-mail sending

In order to configure SAM as an e-mail client, you only need your to enter your details. If the e-mail client has been configured, an e-mail incl. an attachment will be generated when requesting lockchart data from the specialist dealer; this bypasses the clipboard and e-mail generation steps.

Click on ‘e-mail account settings’ in Settings / Lockchart data and enter the connection details of your e-mail provider:

 

Server Enter the outgoing mail server here. This is often also called the SMTP server.
Port SAM sends e-mails with SSL encryption. Enter the port for the SSL encryption here. The standard value is 465.
User name Enter your e-mail address here.
Password Enter your e-mail provider password here.

 

As the settings may vary from provider to provider, please look up your settings yourself.

Main functions

View reports

Reports provide you with additional information on the datasets selected. For example, you can see who owns a key and which doors can be opened with it.

Depending on the current view, you can obtain different reports by clicking on ‘Reports’ on the tool bar and then selecting a report.

Configure e-mail sending

In order to configure SAM as an e-mail client, you only need your to enter your details. If the e-mail client has been configured, an e-mail incl. an attachment will be generated when requesting lockchart data from the specialist dealer; this bypasses the clipboard and e-mail generation steps.

Click on ‘e-mail account settings’ in Settings / Lockchart data and enter the connection details of your e-mail provider:

 

Server Enter the outgoing mail server here. This is often also called the SMTP server.
Port SAM sends e-mails with SSL encryption. Enter the port for the SSL encryption here. The standard value is 465.
User name Enter your e-mail address here.
Password Enter your e-mail provider password here.

 

As the settings may vary from provider to provider, please look up your settings yourself.

Extended functions

View reports

Reports provide you with additional information on the datasets selected. For example, you can see who owns a key and which doors can be opened with it.

Depending on the current view, you can obtain different reports by clicking on ‘Reports’ on the tool bar and then selecting a report.

Configure e-mail sending

In order to configure SAM as an e-mail client, you only need your to enter your details. If the e-mail client has been configured, an e-mail incl. an attachment will be generated when requesting lockchart data from the specialist dealer; this bypasses the clipboard and e-mail generation steps.

Click on ‘e-mail account settings’ in Settings / Lockchart data and enter the connection details of your e-mail provider:

 

Server Enter the outgoing mail server here. This is often also called the SMTP server.
Port SAM sends e-mails with SSL encryption. Enter the port for the SSL encryption here. The standard value is 465.
User name Enter your e-mail address here.
Password Enter your e-mail provider password here.

 

As the settings may vary from provider to provider, please look up your settings yourself.