SAM - Locking Installation Management - User FAQs

Find the answers to frequently asked questions about using SAM - Simple Administration Manager.

If installing SAM for the first time, take a look at the initial steps following installation or the brief instructions for users.

Initial steps

Install cylinder

Once you have imported the SAM lockchart data, state which cylinders are installed on which doors. You can do this both in the ‘Cylinders’ view and in the ‘Doors’ view.

You can also have SAM perform this step automatically by stating during the import process that cylinders are to be installed on doors in accordance with the lockchart.

Cylinder -> Door:

In the ‘Cylinder’ view, click on the cylinder you wish to install. In the ‘Door’ column, now select the door on which the cylinder is installed.

Door -> Cylinder:

In the ‘Doors’ view, click on the door on which a cylinder is installed. Now select the corresponding cylinder in the ‘Cylinder’ column.

Dismount cylinder

In order to remove a cylinder, proceed as for the cylinder installation. However, instead of a door or a cylinder select the entry ‘Not installed’.

Key issuance

To issue a key, a recipient must first have been added. In order to issue a key, you can first select the receiving person or the key to be issued.

Key -> Person

In the ‘Keys’ view, first select one or several keys you wish to issue. Now click on 'Key issuance’ in the tool bar, select a recipient and modify the issuance options if necessary.

Person -> Key

First select the person receiving the key in the persons view. Now click on 'Key issuance’ in the tool bar, select one or more keys and modify the issuance options if necessary.

Key returns

As with the key issuance procedure, keys can be returned either from the ‘Person’ view or from the ‘Key’ view.

Key view

In the ‘Keys’ view, first select the key that has been returned. Now click on ‘Key return' in the tool bar to book the return.

Person view

First select the person returning the key in the ‘Person’ view. Now click on ‘Key return' in the tool bar to select the key and then book the return.

Modify key status

To modify the key status, first select the corresponding key in the ‘Keys’ view. Now select ‘Modify key status’ in the tool bar and select the new status in the following window.

Confirm the modification by clicking on ‘OK’; the status has now been modified and a corresponding entry made in the journal.

Main functions

Install cylinder

Once you have imported the SAM lockchart data, state which cylinders are installed on which doors. You can do this both in the ‘Cylinders’ view and in the ‘Doors’ view.

You can also have SAM perform this step automatically by stating during the import process that cylinders are to be installed on doors in accordance with the lockchart.

Cylinder -> Door:

In the ‘Cylinder’ view, click on the cylinder you wish to install. In the ‘Door’ column, now select the door on which the cylinder is installed.

Door -> Cylinder:

In the ‘Doors’ view, click on the door on which a cylinder is installed. Now select the corresponding cylinder in the ‘Cylinder’ column.

Dismount cylinder

In order to remove a cylinder, proceed as for the cylinder installation. However, instead of a door or a cylinder select the entry ‘Not installed’.

Key issuance

To issue a key, a recipient must first have been added. In order to issue a key, you can first select the receiving person or the key to be issued.

Key -> Person

In the ‘Keys’ view, first select one or several keys you wish to issue. Now click on 'Key issuance’ in the tool bar, select a recipient and modify the issuance options if necessary.

Person -> Key

First select the person receiving the key in the persons view. Now click on 'Key issuance’ in the tool bar, select one or more keys and modify the issuance options if necessary.

Key returns

As with the key issuance procedure, keys can be returned either from the ‘Person’ view or from the ‘Key’ view.

Key view

In the ‘Keys’ view, first select the key that has been returned. Now click on ‘Key return' in the tool bar to book the return.

Person view

First select the person returning the key in the ‘Person’ view. Now click on ‘Key return' in the tool bar to select the key and then book the return.

Modify key status

To modify the key status, first select the corresponding key in the ‘Keys’ view. Now select ‘Modify key status’ in the tool bar and select the new status in the following window.

Confirm the modification by clicking on ‘OK’; the status has now been modified and a corresponding entry made in the journal.

Extended functions

Install cylinder

Once you have imported the SAM lockchart data, state which cylinders are installed on which doors. You can do this both in the ‘Cylinders’ view and in the ‘Doors’ view.

You can also have SAM perform this step automatically by stating during the import process that cylinders are to be installed on doors in accordance with the lockchart.

Cylinder -> Door:

In the ‘Cylinder’ view, click on the cylinder you wish to install. In the ‘Door’ column, now select the door on which the cylinder is installed.

Door -> Cylinder:

In the ‘Doors’ view, click on the door on which a cylinder is installed. Now select the corresponding cylinder in the ‘Cylinder’ column.

Dismount cylinder

In order to remove a cylinder, proceed as for the cylinder installation. However, instead of a door or a cylinder select the entry ‘Not installed’.

Key issuance

To issue a key, a recipient must first have been added. In order to issue a key, you can first select the receiving person or the key to be issued.

Key -> Person

In the ‘Keys’ view, first select one or several keys you wish to issue. Now click on 'Key issuance’ in the tool bar, select a recipient and modify the issuance options if necessary.

Person -> Key

First select the person receiving the key in the persons view. Now click on 'Key issuance’ in the tool bar, select one or more keys and modify the issuance options if necessary.

Key returns

As with the key issuance procedure, keys can be returned either from the ‘Person’ view or from the ‘Key’ view.

Key view

In the ‘Keys’ view, first select the key that has been returned. Now click on ‘Key return' in the tool bar to book the return.

Person view

First select the person returning the key in the ‘Person’ view. Now click on ‘Key return' in the tool bar to select the key and then book the return.

Modify key status

To modify the key status, first select the corresponding key in the ‘Keys’ view. Now select ‘Modify key status’ in the tool bar and select the new status in the following window.

Confirm the modification by clicking on ‘OK’; the status has now been modified and a corresponding entry made in the journal.