SAM - Locking Installation Management - User FAQs

Find the answers to frequently asked questions about using SAM - Simple Administration Manager.

If installing SAM for the first time, take a look at the initial steps following installation or the brief instructions for users.

Initial steps

After installation

If starting SAM for the first time, some functions will not yet be available. To be able to use the programme, you will first need the SAM lockchart data for your locking installation. Contact your specialist dealer for this lockchart data. See also: Requesting SAM lockchart data.

If you have not yet received any SAM lockchart data, yet, or you just want to try out the programme, you can familiarise yourself with SAM using a sample lockchart.

Please also provide your user details. This is used at various points, such as when issuing or returning keys.

Requesting SAM lockchart data

Under 'Settings / Lockchart data’, click on ‘Request lockchart data’ to make a request in ASSA ABLOY Matrix II format. This contains an order item with the article XDA2 (SAM lockchart data) and your user details.

Send this file to your specialist dealer, e.g. by e-mail, so they can complete it and request the data.

Separately, you can also make the request as before: For example, the next time you are requesting cylinders or keys for your locking installation, simply add another item with article number XDA2.

You will find further details and screenshots in the request process.

Read SAM lockchart data

Once you have received the data from your specialist dealer, you can import it.

To do so, select ‘Settings / Lockchart data’ and select ‘Read lockchart data’. SAM will now import the data and also generate the list of doors and cylinders that you can “install” in accordance with the lockchart if desired.

Assign a password?

When starting SAM for the first time, no password is assigned. If you want to assign a password, check the ‘Activate password protection’ field under Settings / Password protection.

NOTE: The password cannot be reset.

If Windows login is not sufficient and you wish to assign a password, please make sure not to lose the user name and password!

Data backup!

SAM saves all processes in a database, which you should backup regularly. As the SAM database is a SDF file (Microsoft SQL Server Compact Edition), you can copy it as a regular file.

The simplest form of data backup is therefore: Simply create a backup copy of your SAM database by regularly copying the file on an external hard drive.

Adding persons

Persons can be added manually in SAM or they can be imported via a list in CSV format.

To add persons manually, change to the ‘Persons’ view and click on ‘New’ in the tool bar. You can now enter the personal data in the rows that appear.

Close the entry by leaving the row (click through or click elsewhere).

In order to import persons via CSV, please also change to the ‘Persons’ view and now select ‘Import’. Click on ‘...’ to select the CSV file. If the CSV contains column headers, SAM will try to automatically assign these to its own headings. If there are no headers or if they cannot readily be assigned, please make the assignments manually. Headers that have not been assigned will not be imported.

Note that when reimporting persons, these will be created in duplicate!

Main functions

After installation

If starting SAM for the first time, some functions will not yet be available. To be able to use the programme, you will first need the SAM lockchart data for your locking installation. Contact your specialist dealer for this lockchart data. See also: Requesting SAM lockchart data.

If you have not yet received any SAM lockchart data, yet, or you just want to try out the programme, you can familiarise yourself with SAM using a sample lockchart.

Please also provide your user details. This is used at various points, such as when issuing or returning keys.

Requesting SAM lockchart data

Under 'Settings / Lockchart data’, click on ‘Request lockchart data’ to make a request in ASSA ABLOY Matrix II format. This contains an order item with the article XDA2 (SAM lockchart data) and your user details.

Send this file to your specialist dealer, e.g. by e-mail, so they can complete it and request the data.

Separately, you can also make the request as before: For example, the next time you are requesting cylinders or keys for your locking installation, simply add another item with article number XDA2.

You will find further details and screenshots in the request process.

Read SAM lockchart data

Once you have received the data from your specialist dealer, you can import it.

To do so, select ‘Settings / Lockchart data’ and select ‘Read lockchart data’. SAM will now import the data and also generate the list of doors and cylinders that you can “install” in accordance with the lockchart if desired.

Assign a password?

When starting SAM for the first time, no password is assigned. If you want to assign a password, check the ‘Activate password protection’ field under Settings / Password protection.

NOTE: The password cannot be reset.

If Windows login is not sufficient and you wish to assign a password, please make sure not to lose the user name and password!

Data backup!

SAM saves all processes in a database, which you should backup regularly. As the SAM database is a SDF file (Microsoft SQL Server Compact Edition), you can copy it as a regular file.

The simplest form of data backup is therefore: Simply create a backup copy of your SAM database by regularly copying the file on an external hard drive.

Adding persons

Persons can be added manually in SAM or they can be imported via a list in CSV format.

To add persons manually, change to the ‘Persons’ view and click on ‘New’ in the tool bar. You can now enter the personal data in the rows that appear.

Close the entry by leaving the row (click through or click elsewhere).

In order to import persons via CSV, please also change to the ‘Persons’ view and now select ‘Import’. Click on ‘...’ to select the CSV file. If the CSV contains column headers, SAM will try to automatically assign these to its own headings. If there are no headers or if they cannot readily be assigned, please make the assignments manually. Headers that have not been assigned will not be imported.

Note that when reimporting persons, these will be created in duplicate!

Extended functions

After installation

If starting SAM for the first time, some functions will not yet be available. To be able to use the programme, you will first need the SAM lockchart data for your locking installation. Contact your specialist dealer for this lockchart data. See also: Requesting SAM lockchart data.

If you have not yet received any SAM lockchart data, yet, or you just want to try out the programme, you can familiarise yourself with SAM using a sample lockchart.

Please also provide your user details. This is used at various points, such as when issuing or returning keys.

Requesting SAM lockchart data

Under 'Settings / Lockchart data’, click on ‘Request lockchart data’ to make a request in ASSA ABLOY Matrix II format. This contains an order item with the article XDA2 (SAM lockchart data) and your user details.

Send this file to your specialist dealer, e.g. by e-mail, so they can complete it and request the data.

Separately, you can also make the request as before: For example, the next time you are requesting cylinders or keys for your locking installation, simply add another item with article number XDA2.

You will find further details and screenshots in the request process.

Read SAM lockchart data

Once you have received the data from your specialist dealer, you can import it.

To do so, select ‘Settings / Lockchart data’ and select ‘Read lockchart data’. SAM will now import the data and also generate the list of doors and cylinders that you can “install” in accordance with the lockchart if desired.

Assign a password?

When starting SAM for the first time, no password is assigned. If you want to assign a password, check the ‘Activate password protection’ field under Settings / Password protection.

NOTE: The password cannot be reset.

If Windows login is not sufficient and you wish to assign a password, please make sure not to lose the user name and password!

Data backup!

SAM saves all processes in a database, which you should backup regularly. As the SAM database is a SDF file (Microsoft SQL Server Compact Edition), you can copy it as a regular file.

The simplest form of data backup is therefore: Simply create a backup copy of your SAM database by regularly copying the file on an external hard drive.

Adding persons

Persons can be added manually in SAM or they can be imported via a list in CSV format.

To add persons manually, change to the ‘Persons’ view and click on ‘New’ in the tool bar. You can now enter the personal data in the rows that appear.

Close the entry by leaving the row (click through or click elsewhere).

In order to import persons via CSV, please also change to the ‘Persons’ view and now select ‘Import’. Click on ‘...’ to select the CSV file. If the CSV contains column headers, SAM will try to automatically assign these to its own headings. If there are no headers or if they cannot readily be assigned, please make the assignments manually. Headers that have not been assigned will not be imported.

Note that when reimporting persons, these will be created in duplicate!