SAM - Locking Installation Management - Dealer FAQs

This is where you will find frequently asked questions about SAM - Simple Administration Manager and the corresponding answers.

If you are not familiar with SAM, simply try it out: In the download section you will find the programme along with a sample lockchart to test. You will find the most important organisational aspects summarised in the brief instructions for dealers

Provision of Data

Can I create datasets manually?

Yes, you can enter up to ten datasets yourself. You are therefore not obliged to request current lockchart data.

If you have used the ten datasets, current lockchart data must be reimported and synchronised. You will be asked to merge the manually entered datasets with those provided. If all manual data has been synchronised, you can then enter up to ten more datasets.

This process also ensures that you always have the latest lockchart and full and correct data.

Can multiple locking installations be managed with SAM?

Yes, for each additional locking installation, simply create another database file under “Settings / Database”.

How are +CLIQ locking installations portrayed?

You can also manage +CLIQ locking installations with SAM. The data provided contains both the mechanical and electronic components.

To programme the electronic components, you will also need CLIQ (Web) Manager.

Can I move the database to the network drive?

Yes! To do so, simply change the storage location in the “Database file” section under Settings and state the path to the desired directory.

Provision of Data

Can I create datasets manually?

Yes, you can enter up to ten datasets yourself. You are therefore not obliged to request current lockchart data.

If you have used the ten datasets, current lockchart data must be reimported and synchronised. You will be asked to merge the manually entered datasets with those provided. If all manual data has been synchronised, you can then enter up to ten more datasets.

This process also ensures that you always have the latest lockchart and full and correct data.

Can multiple locking installations be managed with SAM?

Yes, for each additional locking installation, simply create another database file under “Settings / Database”.

How are +CLIQ locking installations portrayed?

You can also manage +CLIQ locking installations with SAM. The data provided contains both the mechanical and electronic components.

To programme the electronic components, you will also need CLIQ (Web) Manager.

Can I move the database to the network drive?

Yes! To do so, simply change the storage location in the “Database file” section under Settings and state the path to the desired directory.

Range of functions

Can I create datasets manually?

Yes, you can enter up to ten datasets yourself. You are therefore not obliged to request current lockchart data.

If you have used the ten datasets, current lockchart data must be reimported and synchronised. You will be asked to merge the manually entered datasets with those provided. If all manual data has been synchronised, you can then enter up to ten more datasets.

This process also ensures that you always have the latest lockchart and full and correct data.

Can multiple locking installations be managed with SAM?

Yes, for each additional locking installation, simply create another database file under “Settings / Database”.

How are +CLIQ locking installations portrayed?

You can also manage +CLIQ locking installations with SAM. The data provided contains both the mechanical and electronic components.

To programme the electronic components, you will also need CLIQ (Web) Manager.

Can I move the database to the network drive?

Yes! To do so, simply change the storage location in the “Database file” section under Settings and state the path to the desired directory.